Medical Office Administrator (Morning)
- Salary: £13.60 per hour
- Hours: 07:45 – 16:00 (please note these hours are non-negotiable)
- Schedule: Monday to Friday / 36 hours 15 minutes per week
Although patient-facing, this is not a Customer Service role, as you will be dealing with patients’ health requirements.
Due to expansion, we are looking for a Medical Administrator to join our existing team. The position involves interacting with patients, handling queries and requests in a confidential and sensitive manner.
Applicants must
- Have a caring and sympathetic manner
- Possess excellent communication skills
- Demonstrate attention to detail and accuracy when dealing with medical records
- Be able to multitask and work under pressure in a busy Medical Practice environment
- Work well both independently and as part of a team
Key duties include
- Administration support for all clinical staff and associated departments
- Making appointments
- Handling telephone calls
- Data inputting
- Processing prescription requests
- Managing emails and faxes
- Relaying messages from clinical staff to patients and other departments in a timely manner
Must be able to follow protocols and procedures within Manx Care and the Practice guidelines.
Previous experience with Word, Excel, Outlook, and typing skills would be an advantage. Knowledge of the EMIS system is desirable, but training will be provided.
Successful applicants are subject to a DBS check and two references.
Please apply in writing with CV FAO the Practice Manager: chantal.fleming@gov.im