We are happy to accept suggestions. If you have a problem with any of our services or a complaint, please ask to speak to the practice manager or put your complaint in writing and it will be dealt with swiftly by the practice manager or one of the partners.

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients, be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

We have full disabled access facilities. The main consulting rooms and disabled toilet are on the ground floor.

You can now register to receive information by text message on your phone regarding appointments and health care.

If you wish to register for this messaging service please speak to reception.

UPDATE  May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

If you would like ot opt out of any future contact via text messaging, please inform reception and they will remove your mobile from the facility.